Are you thinking of integrating with an LLM chatbot for your business?

llm integration diagram

Before the how - lets go over the what it can do:

  • Respond using knowledge from your company data
  • Get your customers to the right page
  • Facilitate FAQ's better than any search
  • Communicate with other internal services - such as filling out forms
  • Retain chat history and provide data insights
  • Open up new ways for clients to use your existing site

What about costs, security and privacy?

I am glad you asked - when done right - AI can feel useful and not invasive nor destructive.

  • Your data only, private to your base system - no uploads to OpenAI / Anthropic etc
  • LLM's are cheaper than ever when you know which one to choose (more on that below)
  • We use the LLM only to process the natural language by the customer and the language for the response - which is the token cost - The internal Agent on the host does its thing on the private server infrastructure, separate from any prying eyes

Yet, I digress; you can chat to me all about that IRL.

So how do we engineer your chatbot?

  • Private server infrastructure hosting
  • Private Docs (owned by you)
  • Run a workflow automation platform that combines AI capabilities (via your Agent) with business process automation
  • Deploy your Agent - a configurable 'personality' with rulesets that understand how to access your Docs.
  • Create a self contained chatbot web component that can be dropped into your existing website.
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